faq

shipping

Where do U ship to?

We ship worldwide, except the USA. We hope to change that soon!

What are the shipping costs?

The costs vary per country or area:

Country Shipping Costs
The Netherlands FREE SHIPPING
Germany €9,50
Italy €16
France €14,50
rest of EU from €9,25
rest of the world (excl. USA) €22,50

When can I expect my order?

We make sure we hand over your order to the carrier within 2 days. From there on, transmission times differ per destination:

Country transmission time in days
The Netherlands 1 — 2
Germany 2 – 3
Italy (excl. San Marino, Vatican City) 3 – 5
France 2 – 3
rest of EU 2 – 10
rest of the world (excl. USA) 5 – 15

product

What does SHUUGA taste like?

Our gummies are based on a strawberry and mango recipe. In the taste there's a smooth balance between sour and sweet. The gummy texture is very delicate and traditional, which is softer than you are used to with the bigger (boring) candy brands... In a certain sense, SHUUGA is a bit of a time machine :) 

Are the gummies 100% natural and vegan?

All the gummies are 100% vegan. The red and yellow gummies are natural and the dyes are natural too. the green and blue coloring contain E131 (a synthetic). We are working hard on making all gummies all natural.

Where is SHUUGA being made?

Our gummies are locally produced at Eljo Suikerwerken, a natural confectionary based in IJsselstijn, The Netherlands. Their heritage goes all the way back to 1895, making the best handcrafted and sustainable candy. We’re very pleased to work with them! 

What is SHUUGA made of?

Mostly with a lot of love and craftsmanship. But here’s a list of the exact ingredients:
sugar, glucose syrup, apple juice, grenadine, dextrose, water, gelling agent (pectin), bamboo fibre, citric acid, natural flavorings, elderberry juice concentrate, natural colourings, vegetable oil (sunflower oil), tartaric acid.

ORDERS

How do I track my package?

After your order is confirmed and shipped, you will receive an email that includes your track & trace code. Didn’t get a confirmation email? Contact us and we’ll fix it!

There is something wrong with my package! What should I do?

Please send us an email.

universe friendly vegan candy
universe friendly vegan candy
universe friendly vegan candy
universe friendly vegan candy
universe friendly vegan candy
universe friendly vegan candy
universe friendly vegan candy
universe friendly vegan candy
universe friendly vegan candy
universe friendly vegan candy
universe friendly vegan candy
universe friendly vegan candy